Terms of Use
Use of Services
[Register an account]
Account registration is not required to use the services on this site. A valid e-mail address and password are required for account registration. Registered information will be managed in accordance with our Privacy Policy.
[How to Order Products]
Ordering on this site is done by filling out and submitting an order form. Upon completion of the order, an auto-reply e-mail will be sent from this site. Orders may not be accepted if there is an error in the order details or if the product is out of stock.
[Products in stock and products made to order]
This site has products in stock and products made to order. For made-to-order items, it takes 7 to 9 days for us to place an order with the vendor. However, this period may be extended due to company holidays or busy seasons. Please consider this as a rough estimate only.
[Payment Methods and Prices]
Payment methods on this site include bank transfer (in Japan only) and PayPal settlement. Any handling fees are to be borne by the purchaser. The price of the product will be added to the price displayed at the time of purchase, and shipping charges will be added separately.
[Shipping and delivery methods]
Merchandise on this site is usually shipped within 3 business days after payment is completed. The shipping carrier for your order will be specified by our site. In an effort to offer the lowest possible prices, please note that some items do not have a warranty or tracking service. We do not ship anonymously.
[Days to arrival]
The number of days from shipping to arrival on our site is as listed below. Please consider this as a guide only.
Japan domestic…around 5 days
Overseas…around 7-14 days
[Delivery slips and receipts.]
This site does not issue delivery note and receipts.
[Inquiries]
If you have any questions about our site, please contact us at the e-mail address below.
E-mail:info@karin-nakamura.com
Returns, Exchanges, Cancellations and Refund Procedures
［Returns, exchanges, and cancellations]
This site does not allow cancellations after an order has been confirmed. However, if payment cannot be confirmed for more than 4 days, the order will be treated as cancelled.
Please note that we do not accept returns or exchanges even if the product is dirty or damaged.
［Returns and Refund Procedures]
This site offers a return and refund procedure for items priced at 10,000 yen or more. We accept returns and refunds for items priced over 10,000 yen, but only if the item is damaged. We do not accept returns due to image discrepancies.
Follow the steps below to complete the return and refund process.
1. Please contact this site within 7 days of receiving the product to request a return.
2. Please pack the product properly so that the condition of the product will not be damaged. The purchaser is responsible for all shipping costs to our site.
3. After receiving the product, we will inspect it and process the refund if there are no problems.
4. We will refund the amount of the product price minus handling fees.
Prohibitions
[Obligation to comply with laws and regulations]
Users shall use the services provided by this site on the condition that they do not violate laws and regulations and these Terms of Use.
[Prohibition of infringement of copyrights, trademarks and other rights]
In using the services provided by this site, the user photo shall not commit any act that infringes on the intellectual property rights or privacy of a third party, including copyrights, trademarks, portrait rights, and privacy rights.
[Prohibition of dishonest acts.]
In using the services provided by this site, users shall not engage in any of the following unauthorized acts.
• Providing false information
• Obtaining a third party’s account or personal information illegally
• Unauthorized access to our system
• Other general acts deemed to be fraudulent
[Other prohibited items]
In using the services provided by this site, users are prohibited from the following actions
• Interfering with this site’s system or services
• Using this site’s services for commercial purposes
• Using this site’s services for political or religious activities
• Using this site’s services to cause trouble for other users
• Using this site’s services to, Displaying obscene material
• All other activities that this site deems inappropriate
Disclaimer
[Interruption or Suspension of Service Provision]
This site may suspend or discontinue providing this service without prior notice in the following cases
• In case of system maintenance or inspection
• Providing this service becomes difficult due to fire, power outage, natural disaster, etc.
• Other cases deemed necessary by this site
This site shall not be liable for any damages incurred by users or third parties due to the interruption or suspension of this service.
[Accuracy of information]
This site does not guarantee the accuracy or reliability of any information posted on this service. In addition, this site shall not be liable for any direct or indirect damages incurred by users as a result of using this service.
[Scope of Liability for Damages.]
This site shall not be liable for any damages incurred by the user arising from the provision of this service, except in the case of willful misconduct or gross negligence on the part of this site. This site shall also assume no responsibility for any damages (including indirect damages and lost profits) incurred by users or third parties in connection with this service.
Handling of Personal Information
The handling of personal information on this site is governed by the separate privacy policy of this site, and users of this site are deemed to have consented to the handling of their personal information by this site in accordance with this privacy policy.